How do I reach the NECC, is the service free?

  1. Complaints can be made through the following means:
    • Visiting  the Commission’s offices in person;
    • Calling toll hotline number, 0722510510
    • Writing a letter through P. O. Box 36256, 00200, Nairobi;
    • Writing an email to;
    • Visiting any of the following Huduma Centres: Kakamega, Bungoma, Nyeri, Embu, Kajiado, Nakuru, Kisii, Mombasa, Kisumu and Nairobi (Teleposta Towers)
    • Filling an online complaint form on our website found here
  2. What is the cost of NECC’s services?
    • All the services offered by the NECC are free of charge.