- Complaints can be made through the following means:
- Visiting the Commission’s offices in person;
- Calling toll hotline number, 0722510510
- Writing a letter through P. O. Box 36256, 00200, Nairobi;
- Writing an email to info@necc.go.ke;
- Visiting any of the following Huduma Centres: Kakamega, Bungoma, Nyeri, Embu, Kajiado, Nakuru, Kisii, Mombasa, Kisumu and Nairobi (Teleposta Towers)
- Filling an online complaint form on our website found here
- What is the cost of NECC’s services?
- All the services offered by the NECC are free of charge.
